Say hello to K-Working

It’s our unique methodology that serves as the intelligence to our world-class K-Hosting Platform.

We’ve never been an average hosting company

What we do may be more crucial to you than how we do it. However, appreciating our working methodology will help you to understand why we offer a service that is very different to the average hosting company.

Dynamic, proactive and flexible, our way of working is built to ensure your platform seamlessly evolves and synchronises with your development.

Discover the 5 ideals of K-Working

Knowledge feeds our continuous quest to improve the K-Hosting Platform. Problems always occur. That’s why our DevOps Team is continuously figuring out the right problem to solve, and then investigates and co-creates a solution. The act of problem-solving creates new knowledge, which in turn is then invested back into the K-Hosting Platform in the form of:

Code enhancements and bug fixes, so that the platform performs better
Improved monitoring to ensure that future problems are detected and resolved before the client is even aware
Automation, to enhance built-in quality and accelerate flows

Respect & Value

Discover how our people are at the heart of our platform, and are empowered to make the best decisions for you. Automated solutions aren’t built by automating processes; they evolve from understanding your day-to-day demands.

Intimacy & Intricacies

K-Working works harder by getting closer to your business. It’s by developing an intimate knowledge of how you work that enables us to go beyond a simple hosting role. It’s a relationship built on trust, with no contract to tie you down.

Evolution & Foresight

We don’t host your site for today, we host it for your future. We are constantly looking ahead to help you adapt to the latest retail trends and technologies, even before they appear on the horizon. Always thinking one step ahead is how we help you gain a competitive advantage.

Perfection & Energy

The Akoova view of perfection, where all our energy is directed to keeping your business flowing. It’s where technical operations and developers work hand in hand, because there are no barriers to sharing and applying our knowledge where it works best.

Love & Growth

At Akoova, we work hard to build a genuine relationship with our clients. We learn to love your business almost as much as you do. At the same time, we have cultivated an equally close working relationship with AWS to keep you at the forefront of their developments.

Respect & Value

Before we build cloud platforms .. we build our people

At Akoova, we value ingenuity and give our people room to use it. Everyone we employ is respected as a potential problem-solver. We empower the people closest to the work because they are best to assess the issue, as well as provide the answers.

Automating solutions doesn’t come from automating our processes

Understanding our clients, their ambitions and their business is all part of delivering technology that truly adds value. Our DevOps concierge service is a case in point. That’s the reason that we have an open-ended, open-minded affair with our clients.

Knowledge isn’t power when you don’t share it

Our policy is to spread it far and wide: within our teams, with our clients and with their developers.

K-Working: Our platform is premium; our people make it supreme

We approach problem-solving as a collaborative process with a shared responsibility. There are no passed bucks or pointing fingers. No matter how brilliant our platform is, it’s people that solve the problems.

Intimacy & Intricacies

We don’t stop at hosting; we do stop at time-wasting

Where hosting ends, our value-added service begins. We begin by getting to know your site and your business intimately. This allows us to understand what makes your business tick and your site run like clockwork. Acknowledging the good, the bad, the quirky and the inefficient, we give you stability and peace of mind, saving you the worry. It’s our 24/7 concern and we are always prepared for the unexpected.

It’s an area in which we excel and add value to the average hosting service. We are continuously looking for problems and head them off before it’s too late. It’s one less thing to worry about for our clients who find themselves with time to attend to the more important aspects of their business.

The K-Contract. It doesn’t tie you down

Another weight off the mind for our clients is not being tied into a long-term contract. We’re confident that when you start working with us, you will be happy to continue the relationship. Another worry off your back, with no hidden catches or loopholes. No locks on the door. Just a straight time-saving engagement, with trust on both sides.

Evolution & Foresight

We don’t just build infrastructures. We finely tune and evolve them so that your site is always ahead of the game

The closer we work with your business, the more we understand where it’s going. What you need, both for today and for tomorrow.

Things change quickly in retail. Digital Transformation is never ending. Technology evolves and businesses need to change with it to retain their competitive edge. We help you leapfrog into the cloud and bring freedom of growth for your site and your business.

We’re constantly thinking ahead. We don’t just react to the issues that affect you. We see them coming and make sure you are prepared.

K-Working – Our knowledge grows with your business

It’s only by continuously collaborating and problem-solving that we learn more about your business. We apply the knowledge to help your site adapt to trends, new technologies and customer demands. What’s more, we share all our growing knowledge across our client base so that everyone benefits. It’s a long-term relationship that enables you to plan and look ahead with confidence, knowing that your store is future-proofed for wherever your ambitions will take you.

Perfection & Energy

Perfection is a world without waste

Our ultimate aim is to eliminate waste. There is waste everywhere. Unnecessary procedures, excess account management, unneeded layers of bureaucracy…

So many things conspire to prevent you having contact with someone who could solve your issue right away.

That’s why we don’t start with a ticket

We start with a conversation. We start with a simple “ what is the problem that you’re trying to solve?” Immediately, we begin to frame and identify what’s wrong, and the solution is already on the way.

This approach helped us identify the gap between developers and technical operations, and showed us how to close it. Everything now runs faster and more smoothly as a result.

This emphasis on solving problems from the outset generates better solutions and working knowledge. It’s knowledge we share inside and outside our organisation by incorporating learnings into our automated platform.

It means that we are always adapting, evolving and forging connections between our people to utilise their energy where it works best. And this ultimately creates value that is passed on to all of our clients.

K-Working – Let it flow

Everything we do is designed to make life easier. To keep businesses moving. We don’t believe in economies of scale, designed to absorb problems; we believe in economies of flow, designed to eradicate them.

Love & Growth

Is love too strong a word for it?

Developing customer relationships that grow and develop our kind of knowledge isn’t power. It’s a kind of love. Loving what you do. Loving to get better at it. Loving to create real relationships with clients that click and develop with time. Loving to go beyond what’s expected.

K-Working – a product of pride

Our reputation is always at stake. We take pride in keeping our clients operating efficiently and seamlessly, whatever your unpredictable market may bring. Priority was and always will be given to site uptime, system observability, stability, performance, scalability, security and support.

K-Working – The domino effect of innovation

The way K-Hosting is engineered and our close working relationship with AWS means that we are able to implement their fast-paced innovations for you, keeping you at the forefront of the industry. And it leaves us time to add our own ideas, placing your business even further ahead.